NLP
for SALES
EXCELLENCE
Module 2: Psychology of buying
យល់ពីចិត្តសាស្រ្តនៃការទិញ
§Why
do people buy?
§Understand
the buying brain
Why do People buy STUFF?(ហេតុផលអ្វីបានជាមនុស្សយើងទិញ?)
People
love
to buy, but
people don’t like to be
sold
Why do People buy STUFF?
PEOPLE DON’T BUY YOUR
PRODUCT OR SERVICE
-Product
-Service
Why do People buy STUFF?
§Buy Solution to
Solves a problem
§Buy Benefits
ទិញប្រយោជន័
និង
ទិញដំណេះស្រាយ
In Prospect’s head:
WIIFM
What’s in it for me?
Sell the solution, Not Just your
product.
-THE BUYING BRAIN
LOGIC
EMOTION
Psychology of buying-
Buyer make decision on two things:
1.Logical
reason(Need) Logical part
is purchase based on some thing that we NEED/NEEDS
or Necessity(Food,
water, house, cloths, shoes, sex)
2.Emotional reason(Want)
An Emotional part
is purchase based on what we WANT
(Love
of family, Prestige,
Entertainment/excitement)
Example: Need water, but want coke,
Need rice but want hamburger
-Buyer’s Brain
LEFT BRAIN
§Analytical
§Logical (Need)
§Reason
§Skeptical
RIGHT BRAIN
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